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Last updated: 22/10/2026
Nay Pumps (“we”, “us”) of Tema Community 25, Ghana, operates naypumps.shop. This policy explains what personal information we collect, why, and your rights under the Data Protection Act, 2012 (Act 843).
Information we collect
- Order details: name, phone/WhatsApp number, email, delivery address.
- Sign-up and enquiry forms: your trade (farmer, plumber, electrician, technician, etc.), location and the product or service you asked about.
- Payment information: handled by our payment provider (Paystack). We do not store card or mobile money PINs.
- Technical data: IP address, device and browser type, pages visited, via cookies and analytics.
How we use it
- To process and deliver orders and give after-sales support.
- To contact you on WhatsApp, phone, SMS or email about your order or enquiry.
- To send offers and product news, only if you agreed, and you can opt out any time.
- To improve our website and prevent fraud.
Sharing
We do not sell your data. We share it only with delivery partners, payment providers and website service providers who need it to serve you, or where the law requires.
Retention and security
We keep your information only as long as needed for the purposes above and for legal and accounting obligations. We use reasonable technical and organisational measures to protect it.
Your rights
You may ask to see, correct or delete your personal information, or withdraw marketing consent, by contacting us at sales@naypumps.shop or +233 540 609 734
Contact
Nay Pumps, Tema Community 25, Ghana. Email: sales@naypumps.shop Phone/WhatsApp: +233 540 609 734.
